Last updated: November 2025
1. Introduction
Welcome to Wallaya Residence. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number when you submit a contact form
- Usage Data: Information about how you use our website (pages visited, time spent)
- Device Information: Browser type, operating system, IP address
- Cookies: We use cookies to improve your browsing experience
3. How We Use Your Information
We use collected information to:
- Respond to your inquiries and provide customer support
- Send you information about our properties and services
- Improve our website and user experience
- Analyze website traffic and usage patterns
- Comply with legal obligations
4. Data Sharing
We do not sell your personal information. We may share your data with:
- Our development partners (AA Development Group, InDreams Properties)
- Service providers who assist in operating our website
- Legal authorities when required by law
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Withdraw consent at any time
7. Cookies
We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings. Disabling cookies may affect website functionality.
8. Third-Party Services
We use the following third-party services:
- Google Analytics - for website analytics
- Yandex Metrika - for website analytics
- Cloudflare - for website security and performance
9. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: [email protected]
- Phone: +66 80 202 0606
- Address: Nai Harn, Phuket, Thailand
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.